Shipping policy
Effective from: 05/07/2025
At She Serene, we strive to deliver your orders safely and promptly. Below are the details of our shipping process:
1. Shipping Coverage
We currently ship to all locations across India serviced by reliable courier partners.
2. Order Processing
- Orders are processed within 2–7 business days (excluding Sundays and public holidays).
- Custom or pre-order items may take additional time; customers will be notified accordingly.
3. Delivery Timeline
Delivery takes approximately 7–14 business days after dispatch, depending on your pin code.
4. Shipping Charges
- Free shipping on all prepaid orders.
5. Tracking Orders
Once shipped, you will receive a tracking link via SMS or email to monitor your order.
6. Delivery Delays
Delays may occur due to weather, high seasonal demand, or courier issues. We’ll notify you in such cases.
7. Incorrect Address / Non-Delivery
Please ensure your address and contact details are accurate. If a parcel is returned due to incorrect info or missed delivery, re-shipping charges will apply.
8. Contact Us
📞 Phone: 9239577656
📧 Email: shesereneofficial@gmail.com